Q1: What Bluetooth versions do your devices support?
A: Our products support the latest Bluetooth 5.3/5.2 (varies by model), ensuring stable connections, low latency, and
compatibility with iOS, Android, and Windows devices.
Q2: What is the battery life of your wireless devices?
A: Earphones: 6-10 hours playback (single charge), 30-40 hours with charging case.
Speakers: 12-24 hours (depending on volume).
Microphones: 8-12 hours continuous use.
Q3: Are your products waterproof?
A: Yes! Select models meet IPX6/IPX5/IPX4 waterproof ratings (splash-proof, rain-resistant).
Q4: Can you customize packaging, logos, or product designs?
A: Absolutely! We offer full OEM/ODM services:
- Custom logo printing (MOQ: 500 or 1000 units).
- Tailored packaging design (provide your artwork or use our design team).
- Hardware/software adjustments (e.g., button layout, LED colors, voice prompts).
Q5: What is your MOQ for custom orders?
A: Standard MOQ is **500 or 1,000 units per model**, but we accept smaller trial orders for initial cooperation.
Q6: How long does it take to produce samples?
A: 3 days for standard samples. Custom designs may require 15-25 days.
Q7: How do you ensure product quality?
A: We implement a 5-step QC process:
1. Raw material inspection.
2. In-line production testing.
3. Aging test (for battery stability).
4. Final functional check (audio, Bluetooth pairing, waterproofing).
5. Random batch sampling before shipment.
6. Ordering & Logistics
Q8: What payment terms do you accept?
A: T/T (30% deposit, 70% before shipment), made-in-China online payment, or Paypal.
Q9: What is your production lead time?
A: - Standard orders: 15-20 days.
- Customized orders: 20-25 days.
Q10: Which shipping methods do you offer?
A: By sea, air, or express (DHL/FedEx/UPS/EMS/Postal). We handle customs clearance and provide door-to-door service.